This policy applies to all orders placed through the dott website.
Delivery Coverage:
We deliver within the designated service zones of our branches (coverage is confirmed upon entering your address at checkout).
Delivery Timeframe:
Prepared immediately upon order confirmation and delivered within [30 – 60 minutes], depending on distance and order volume.
Packaged Coffee Beans & Merchandise: Shipped and delivered within [1 – 3 business days].
Shipping Fees:
Delivery charges are calculated automatically at checkout based on the specified delivery location.
Receiving Orders:
Customers are required to be available at the specified address during the estimated delivery time. In case of non-responsiveness, a re-delivery fee may apply for subsequent delivery attempts.
